www.2krc.com, Inc. bills on a monthly, quarterly or
yearly cycle, depending on what option and plan has
been selected. Account and billing anniversary
information will be sent to you after we have processed
your order. Prompt payment is necessary to ensure
uninterrupted service of your account.
For credit card customers, you will be automatically
charged the appropriate amount at the beginning of
your account's billing period. For check/money order
customers, www.2krc.com, Inc. must receive your
check/money order by the beginning of your billing
period. Late payments, credit card refusals, expirations,
chargebacks, disputes are subject to fines,
suspensions and account terminations at www.2krc.com,
Inc's discretion. All unpaid balances incurred during
period of service by www.2krc.com, Inc. are subject
NOTE: www.2krc.com, Inc. charges a $25.00 fee for
returned checks as well as chargebacks. For international
customers, if you are sending a check/money order the
amount must be drawn in US dollars. All T/T(wire)
payments must include a $15 processing fee with each
Invoices past 15 days will be assessed a late fee of 18% PER ANNUM
(1.5% per month) and $35.00 late fee for each month over the due date.
Hosting accounts will be suspended after 45 days. There will be $50.00
re-activation fee to reactivate a hosting account. Cancellation of hosting
account requires a minimum of two (2) full calendar month notice. All
collection costs, including attorney fees will be paid by client.
Accounts will be terminated from our servers after 45 days of delinquency.
Any request for cancellations must be received via the
Web form, regular mail or
fax and you'll receive a confirmation upon the
cancellation of your account. Cancellations over the
telephone and informal email cancellations are not
Submission of the cancellation form does not
automatically complete the cancellation request- your
account may be past due or delinquent in which case
the balance must be settled before cancellation of an
account can be possible. Domain name transfers,
non-usage, Internic problems, ISP problems, or any
other secondary issues not directly related to
www.2krc.com, Inc.'s services does not qualify an
account for cancellation. Customers are urged to
make sure that they receive a cancellation confirmation
from www.2krc.com, Inc., indicating the closure of a
domain and/or an account has been completed.
30 Day Money Back
The 30 day money back apply to all www.2krc.com, Inc.
web hosting plans. Following services do not qualify for
30 day money back guarantee: additional items and
services; dedicated servers; items and services ordered
through the reseller program; domain parking plus.
If you are not completely satisfied with our services
within the first 30 days of your initial activation date,
you will be given a full refund of the contract amount
excluding setup fees and overages.
Refunds are only available within the 30 day money back
period; Quarterly and Annual prepayments (or higher
payment cycles) are not eligible for prorated