Precision-controlled air conditioning systems protect
and cool mission-critical servers and equipment in the
Network Operations Center. The facility is controlled
by York quad-compresser / dual-blower redundant
systems. These systems provide a virtually dust-free
and particle-free computing environment, with
temperature, humidity, and air-quality regulation.
Restricted access to the Network Operations Center is
monitored by qualified personnel 24 hours a day, every
day. Visitors and clientele are only allowed on-site if
escorted by Network Operations Center staff. The entire
Network Operations Center is monitored, ensuring prompt
response and thorough coverage to fire or security alarms.
We supply all our Network Operations Center customers with
advanced firewall, encryption, intrusion detection and other
security measures. www.2krc.com, Inc. maintains a full
digital video surveillance system of the Network Operations
Center, with full on-site and off-site recording.
Failsafe Power Supply
Our Network Operations Center currently has 800amps 480V
(3200amps 110V) 3-Phase power currently available from
PP&L (Pennsylvania Power & Electric). The facility is
backed up and protected by UPS (Uninterruptible Power Supply)
systems on each individual rack, as well as a facility-wide
APC Silcom (http://www.apc.com) 500KVA Enterprise UPS.
In a very rare case of utility outage, our Cummins
250KW deisel generator starts automatically, taking over
for the UPS systems and supplying all necessary power for
the facility. The generator interfaces to the power grid
thru a Cutler-Hammer automatic transfer panel. The
generator is powered by a 500 gallon fuel tank, capable of
running without refueling for approximately 80 hours.
www.2krc.com, Inc. automatically provides backup data
services to all shared hosting solutions clientele. Services
are also optionally available to all dedicated and co-location
clientele. www.2krc.com, Inc. utilizes backup hard drives on
each individual server to store backups. Linux systems store
zipped copies of server system files and client data files,
for simple server rebuilding. Windows NT/2000/2003
servers store full image backups (identical copy of operating
system and data at time of backup), for full system
restoration. Off-server and off-site backup services are
available as well.
The Network Operations Center uses industry-standard SNMP
(Simple Network Management Protocol) and provides
round-the-clock monitoring of all hardware, including routers,
switches, UPS systems, and servers. The Network Operations
Center also monitors power, environmental factors (such as
temperature and humidity), generator status, and network
connectivity. All critical services/ports can be monitored,
including FTP, HTTP, SMTP, HTTPS, SSH, TELNET, and POP3. We
provide network monitoring of the Local Area Network, Internet
connectivity (all routers, switches, and wiring), and the
Internet backbone via MRTG. Our close and constant communication
with our upstream backbone providers ensures that our
customers have constant access to high-performance Internet
connections. Failure on any monitoring service results in
audible alarms, LAN messages, and alerting our staff paging
system. www.2krc.com, Inc. offers remote cold boot hardware
for dedicated server and co-location clients, with private,
password protected, web based access.
The Network Operations Center utilizes ONLY top name brand
hardware. The network is centered on a Cisco GSR12000
Border Routers, and Cisco 7206VXR Core Routers, connecting
via Gigabit Ethernet to the Hewlett Packard
Procurve 4108GL & Cisco Catalyst primary
switches. Hewlett Packard Procurve managed
switches comprise the power and stability of the network,
operating at 100mbps switched ethernet speeds. Hardware
utilized in the facility is comprised of name brands,
including the following: Intel, Asus,
Abit, AMD, 3Com, Hewlett Packard,
Adaptec, Cisco, Tekram, Kingston,
Micron, Crucial, IBM, Maxtor,
Western-Digital, Seagate, Quantum,
Fujitsu, Realtec, Belkin, & Lucent.
APC, Tripp-Lite, Compaq, & Liebert
UPS Systems provide the power backups, along with a
Cummins generator system. Facility monitoring is
provided by a Panasonic WD-500 Digital Video System
over Sony & Panasonic CCTV cameras.
The Network Operations Center utilizes the Red Hat
Linux operating system on the majority of servers present.
Red Hat Linux is a highly configurable system, and
well known for speed and stability. Red Hat Linux
servers have been documented to remain operating for up
to one year at a time without even requiring a reboot.
The Apache Web Server nicely compliments the Red
Hat Linux Operating System. The majority of remaining
servers operate on the Microsoft Windows
NT/2000/2003 operating systems, with Internet Information
Server Web Server. Microsoft Windows
NT/2000/2003 provides a system that simplifies database,
application, and visual effect programming. www.2krc.com,
Inc. also supports FreeBSD, Mandrake,
Slackware, Turbo Linux, & Debian Linux.
The network is connected via OC-Level fiber connections to
Verizon (Formerly Bell Atlantic PA) & Cambrian,
as well as gigabit fiber from PPL Telcom, (a
sub-division of Pennsylvania Power & Electric -
PPL) and Commonwealth Telephone (CTSI),
NorthEast PA's 2nd largest Telco. The network currently
connects www.2krc.com, Inc. POPs (Points of Presence) in
Scranton/Wilkes-Barre, Philadelphia, & New York City,
with others to be completed shortly. www.2krc.com, Inc.
utilizes 100MBPS Gigabit Fiber from Global Crossing
(http://www.glbx.com), and 100MBPS Metro Fast Ethernet
drops from Level3 (http://www.level3.com), Verio
(http://www.verio.com), XO Communications
(http://www.mfn.com) (3rd QTR), & Cogent
(http://www.cogentco.com). For redundancy, www.2krc.com,
Inc. is currently running BGP4 (border gateway routing
protocol) to maintain the speed and uptime. If one backbone
line goes down, it will balance the load to the other(s).
If one line gets congested, it will load balance the traffic.